Privacy Policy

Last Updated: March 13, 2024

Eightfold AI Inc. on behalf of itself and its subsidiaries (“Blindfold,” “we,” “us,” or “our”) is providing this Privacy Policy to explain how we collect, process, share, and use Personal Data about you, and how you can exercise your privacy rights in connection with the Blindfold AI Platform.

Introduction

Blindfold brings partner companies and individuals together through the artificial intelligence (AI) powered Blindfold AI Platform, including the functionality and services offered on or through the platform, to enable professional networking and a better career building experience (the “Services”). Those who sign up to use Blindfold AI (our “Members”) use the Services to share professional information about themselves with others, to engage their professional network, and to find business and career opportunities. The Services are available for use by individuals, organizations, and members of the public.

1. Data We Collect

1.1 Data You Provide

“Personal Data,” when used in this Policy, means information that identifies or relates to a particular individual or household.

Member Information: Members must provide certain information to create an account to use our Services. For example, you may need to provide your name, email address and/or mobile telephone number, location (e.g., city) and a username and password. If you are accessing the Services on behalf of an organization, you may also be required to provide the details of the organization you represent.

Profile Information: In connection with building a profile, you may choose to provide information that is typically found on a resume, such as the following: your employment history; your education history, certifications, and other credentials; information about the types of job opportunities you are seeking; your interests and skills; and any other information you choose to submit to build your profile. A complete profile helps you get the most from our Services. You are solely responsible for how much or how little information you make available to the Services in connection with building your Profile.

Posts, Uploads and Other Communications: Features of our Services allow you to communicate with other users and when you use these features, information you choose to post, upload, transmit, or share is reproduced and made available via our Services to these other users. This type of information could include the information you submit in connection with creating or editing a resume, applying for a job, or filling out a job application, via our Services. We also collect copies of communications and inquiries you transmit or submit via our Services to other users, including through messaging, chat or other communication features, as available in our Services.

Content and News: You and others may post content that includes information about you (as part of articles, posts, comments, videos) on our Services. We also may collect public information about you, such as professional-related news and accomplishments, and make it available as part of our Services.

Contacts and Calendar Information: The Services may allow you to sync your contacts and calendar with our platform, associate your contacts with your profile, scan and upload business card-type information, or send messages (such as invites to events). The information that is associated with chats, messaging, email messages, or other communication channels that are pushed via our Services will also be collected by us (and our service providers acting on our behalf).

Precise Geolocation Information: Certain features of the Services may enable you to permit us to collect your precise geolocation information.

Marketing Information: We collect from our users details regarding informational and promotional materials you may have requested or received from us, the services in which you are interested, your receipt of promotional communications, and information on your marketing or communication preferences.

Support Information: We collect the details of any communications or inquiries you submit to us, including technical or customer support requests or other features available in our Services.

1.2 Data Collected Via Social Media Features

We may have pages on social media sites like Facebook, Twitter, and LinkedIn and may link to such pages via the Services. You may be given the option to post information about your activities on a website to a profile page of yours that is provided by a third party social media network in order to share with others within your network. Social Media Features are either hosted by the respective social media network or hosted directly on our website. To the extent the Social Media Features are hosted by the respective social media networks, the latter may receive information that you have visited our website. If you are logged into your social media account, it is possible that the respective social media network can link your visit to our Services with your social media profile. Your interactions with social media features and pages are governed by the privacy policies of the companies providing the relevant social media features and pages.

1.3. Cookies and Similar Technologies

When you visit, use and interact with the Services, we may receive certain information about your visit, use or interactions.

We collect information that your browser automatically sends whenever you visit the Services. This log data includes your Internet Protocol (“IP”) address (so we understand which country you are connecting from when you visit the Services), browser type and settings, the date and time of your request, and how you interacted with the Services.

We also use cookies to compile information about the usage of the Services and interactions with emails from us. When you visit the Services, we or an authorized third party may place a cookie on your browser, which collects information, including Personal Data, about your online activities over time and across different sites. Cookies allow us to track overall usage, determine your browsing preferences and improve and customize your browsing experience. You can control the use of cookies at the individual browser level, but choosing to disable cookies may limit your use of certain features or functions on our website.

The Services may also use “pixels,” “tags,” or “web beacons.” These technologies are small pieces of code that run when a website/application page or email is loaded. They are used to monitor the behavior of the visitor or email recipient—such as what icons were clicked or whether links in an email were opened—and gather analytics. For example, when you open the Services homepage, a pixel may run and generate information based on the visit, and then this information is processed by us or our vendors. Pixels work in conjunction with cookies to let us know what portions of our website are of interest to you and to help us provide you with tailored information from our website. If you turn off cookies, the pixels, tags, and web beacons we use may still detect certain information about your interaction with our website and disregard any cookie-prohibitive markers or signals. The vendors that supply us these pixels, tags, web beacons, cookies, and similar tracking technologies collect your personal information instantaneously and simultaneously to Blindfold’s collection of such information and they may use the information for their own purposes.

1.4 Data from Other Sources

Employers and other Partner Organizations: We may receive personal information about you from our organizational users and operational partners, such as employers or prospective employers, applicant tracking systems, or other third-party application data providers. Our Services are dynamic, and we often introduce new features, which may require the collection of new information. If we collect materially different personal data or materially change how we collect, use or share your data, we will modify this Privacy Policy accordingly.

2. How We Use Your Data

2.1 Provide Our Services

We use your Personal Data to provide you our Services. The Services may permit you to connect with professionals whom you choose, and who want to connect with you. Users may be able to view each others’ connections.

We use data about you (such as your profile, profiles you have viewed or data provided through address book uploads or partner integrations) to help others find your profile, suggest connections for you and others (e.g. Members who share your contacts or job experiences) and enable you to invite others to become a Member and connect with you. You can also opt-in to allow us to use your proximity to others for certain tasks (e.g. to suggest other nearby Members for you to connect with, calculate the commute to a new job, or notify your connections that you are at a professional event).

We also use your Personal Data to help you stay informed about news and events regarding professional topics and help you improve your professional persona (including by making certain attributes about your profile available to other users).

2.2 Enable Communications

Our Services allow you to collaborate with colleagues and search for potential employees and employers. We may also use your Personal Data to show you connections that you have via our Services.

We may contact you through email, mobile phone, notices posted on our websites or applications, messages via the Services, and in other ways, including through text messages and push notifications. We may send you messages about the availability of our Services, security, or other service-related issues. We may also send messages about how to use our Services, network updates, reminders, job suggestions and promotional messages from us and our partners. You can opt out of receiving promotional communications in connection with Blindfold, including through use of available user settings in the Services.

2.3 Facilitate Advertising

We target (and measure the performance of) ads to users, including Members, through a variety of partners using: data from advertising technologies on and off our Services, pixels, ad tags, cookies, and device identifiers; Member-provided information (e.g., profile, contact information, title and industry); data from your use of our Services (e.g., search history, feed, content you read, who you follow or is following you, connections, groups participation, page visits, videos you watch, clicking on an ad, etc.); information from advertising partners, vendors and publishers; and Information inferred from data described above (e.g., using job titles from a profile to infer industry, seniority, and compensation bracket; or using first names or pronoun usage to infer gender; using your feed activity to infer your interests; or using device data to recognize you as a Member).

If you take a social action (such as like, comment or share) on content on the Services, your action is associated with your name and viewable by others.

In addition, if you view or click on an ad on or off our Services, the ad provider will get a signal that someone visited the page that displayed the ad, and they may, through the use of mechanisms such as cookies or pixels, determine it is you. Advertising partners can associate personal data collected by the advertiser directly from you with various identifiers received from us.

2.4 Engage in Marketing

In addition to advertising our Services, we use Members’ data and content for invitations and communications promoting membership and network growth, engagement and our Services, such as by showing your connections that you have used a feature on our Services. By registering to use our Services, you expressly consent to receiving marketing communications from us via email (or any other method described to you at the time your information is collected).

2.5 Develop Services and Conduct Research

We may use your Personal Data to improve our Services, including to develop content, conduct research, and drive user growth. We strive to create economic opportunities for a global workforce, and as a result use Personal Data to better understand various industries, geographic areas, and workplace trends.

2.6 Provide Customer Support

We use information collected from and about our users to investigate and respond to complaints or inquiries regarding the Services, including to update the Services and correct bugs or errors.

2.7 Fraud Prevention and Security

We use information collected from and about our users (including logging data) for security purposes and to prevent or investigate possible fraud or other violations of our terms of service, or any harm (or attempt to harm) a Member or other user or their property.

2.8 Other Anonymous Insights

We use your data to produce and share insights that do not identify you. For example, we may use your data to generate statistics about our members, their profession or industry, to calculate ad impressions served or clicked on, or to publish visitor demographics for a Service or create demographic workforce insights.

When the information we collect is aggregated, anonymized, or otherwise does not identify you, it is no longer considered “personal data.” We may use such information for any purpose or disclose it to third parties, to the extent permitted by applicable law.

3. How We Share Information

3.1 Our Services

The Services allow individuals to build custom webpage(s) with information about their job experience, education, credentials, and other career-related information. This profile may be viewable to the public via internet search engines (e.g., Google) as a result of those technologies’ internet indexing services.

Note, your Personal Data may also be available to users of the Services by virtue of the nature of the Services. Information may be viewed or disclosed to others through the services via posts, likes, follows, and comments. When you follow a user or organization, the page owner may be able to view you and your profile as a “follower.” Posts within groups or organization pages are visible to other members of the group or organization page. Members and other users may also be able to find and see you publicly-available content (including your photo if you have one).

Some job candidates (or their employers) need, for legal or professional compliance, to archive their communications and social media activity, and will use the services of others to provide these archival features.

3.2 Service Providers

We authorize our service providers to use or disclose the information we make available to them to perform services on behalf of Blindfold (for example, to support the delivery of, provide functionality on, or help to enhance the security of the Services). To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with providers of hosting, marketing, and sales/customer relationship management services. Pursuant to our instructions, these parties will access, process or store Personal Data in the course of performing their duties to us.

3.3 Enterprise Accounts and Employers

We may disclose your Personal Data to other users of the Services in connection with recruiting, sales, learning, or advertising services available to enterprise-level users, and for candidate matching or candidate submissions. Depending on the enterprise Service, before you use such Service, we will ask for permission to share with your employer relevant data from your profile or use of our non-enterprise Services. When you use workplace tools and services (e.g., interactive employee directory tools) certain of your data may also be made available to your employer or be connected with information we receive from your employer to enable these tools and services.

3.4 Third-Party Services

When you opt to link your account with other services, Personal Data will become available to them. For example, if you link your Blindfold account to share content from our Services into a third party app, or if your email provider provides you the option to upload your Blindfold contacts into its own service. Third-party services have their own privacy policies, and you may be giving them permission to use your data in ways we would not.

Further, excerpts from your profile may appear on the services of others (e.g., search engine results, mail and calendar applications that show a user limited profile data of the person they are meeting or messaging, social media aggregators, talent and lead managers).

3.5 Our Affiliates and Operational Partners

We will disclose your Personal Data to our affiliates to provide and develop our Services. We may combine information internally across the different Services covered by this Privacy Policy to help our Services be more relevant and useful to you and others. For example, we may personalize your feed or job recommendations based on your learning history.

3.6 Change in Control or Sale

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your Personal Data and other information may be transferred to a successor or affiliate as part of that transaction along with other assets.

3.7 Legal Disclosures

If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.

4. Data Retention

We keep Personal Data for as long as reasonably necessary for the purposes for which it was collected, while we have a legitimate business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is longer. To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we use your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.

5. Security

We implement reasonable technical and organizational measures to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration or destruction. No transmission of information over the Internet, however, is guaranteed to be secure or error free. We cannot warrant the security of information that you send to us or process using the Services. Please keep this in mind when disclosing any Personal Data to Blindfold via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Services or third party websites.

6. Your Choices

6.1 International Transfers

If you are a user based in the EU or other regions with laws governing data collection and use, please note that we may transfer your Personal Data to the United States for the purposes described in this Privacy Policy, and the data may be transmitted to our service providers supporting our business operations (described above).

Blindfold complies with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) (collectively, the “Frameworks”) as set forth by the U.S. Department of Commerce regarding the processing of Personal Data transferred from the EU, the United Kingdom (including Gibraltar) (the “UK”), and Switzerland to the U.S. (for these purposes, reference to the EU also includes the European Economic Area countries of Iceland, Liechtenstein, and Norway). Blindfold has certified to the U.S. Department of Commerce that it adheres to the Frameworks Principles. If there is any conflict between the terms in this Privacy Policy and the Frameworks Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/. EU, UK, and Swiss users with inquiries or complaints regarding this Privacy Shield Policy should first contact Blindfold at the information in the “Contact Us” section below.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Blindfold commits to refer unresolved complaints concerning our handling of Personal Data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to VerSafe, an alternative dispute resolution provider with offices in the U.S. and the EU. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit VeraSafe Data Privacy Framework Dispute Resolution Procedure for more information or to file a complaint. The services of Versafe are provided at no cost to you.

We are subject to the investigatory and enforcement powers of the Federal Trade Commission with respect to Personal Data received or transferred pursuant to the Frameworks.

6.2 EU, UK, and Swiss Residents

If you are located in the EU, UK (including Gibraltar) or Switzerland (for these purposes, the EU includes European Economic Area countries of Iceland, Liechtenstein and Norway), you may have the following rights under EU General Data Protection Regulation and similar legal frameworks (collectively, “GDPR”).

• To access, correct, update or request deletion of your Personal Data held by us, taking into account the purpose of processing the Personal Data and to the extent permitted by applicable data protection laws
• To restrict our processing of your Personal Data in certain circumstances, such as where you contest the accuracy of the data or object to processing of your Personal Data. If you object to processing of your Personal Data, we will stop processing: (1) if we are relying on a legitimate interest to process your Personal Data — unless we demonstrate compelling legitimate grounds for the processing; or (2) If we are processing your Personal Data for direct marketing purposes.
• You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you or contacting us at the information in the “Contact Us” section below.
• You have the right to request portability of your Personal Data that you consented to give us or that was provided to us as necessary in connection with our contract with you, and that is processed by automated means.
• You have the right to be free from decisions based solely on automated processing of your Personal Data (including profiling) which produces a significant legal effect on you, unless this is necessary in relation to a contract between you and us or you provide your explicit consent to this use.
• If we rely on your consent to process your Personal Data, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about our privacy practices, including the way we handled your Personal Data, you can report it to the data protection authority that is authorized to hear those concerns.

Please use the information provided in the “Contact Us” section below to exercise your rights.

For Personal Data we process on behalf of our corporate customers, please direct any requests related to your rights to the Blindfold corporate customer who holds the relevant Blindfold account. Blindfold will not be able to respond directly to such requests and will refer any such requests to the relevant Blindfold corporate customer.

This Privacy Policy (particularly, the “How We Use Information” section) describes the legal bases we rely on for the processing of your Personal Data. Please contact us if you have any questions about the specific legal basis we are relying on to process your Personal Data.

As used in this Privacy Policy, “legitimate interests” means our interests in conducting our business, fulfilling the obligations under our customer contracts and managing and delivering the best services. It also refers to our users’ interests in engaging with each other. This Privacy Policy describes when we process Personal Data for our legitimate interests, what these interests are and Your Rights. We will not use your Personal Data for activities where the impact on you overrides our interests, unless we have your consent or those activities are otherwise required or permitted by law.

6.3 California Residents

Blindfold AI is a product of Eightfold AI Inc. If you are a resident of California, please review the Eightfold Privacy Notice for California Residents located here to learn more about how we collect, use and disclose your personal information and the rights you have under the California Consumer Privacy Act.

6.4 Children

The Services are not directed to children who are under the age of 16. Blindfold does not knowingly collect Personal Data from children under the age of 16. If you have reason to believe that a child under the age of 16 has provided Personal Data to Blindfold through the Services or Services, please contact us and we will endeavor to delete that information from our databases.

6.5 Do-Not-Track Signals

Our Services do not respond to Web browser “Do Not Track” (“DNT”) signals.

7. Changes to the Privacy Policy

The Services and our business may change from time to time. As a result we may change this Privacy Policy at any time. When we do, we will post an updated version on this page. By continuing to use the Services or providing us with Personal Data after we have posted an updated Privacy Policy, or notified you if applicable, you consent to the revised Privacy Policy and practices described in it.

8. Contact Us

If you have any questions about our Privacy Policy or the information practices of the Services, would like to exercise Your Rights, or need to access this Privacy Policy in a different format, please feel free to contact us at privacy@eightfold.ai or at the mailing address below. And for any opt-out request, please describe your request and send it to privacy@eightfold.ai. Blindfold AI ATTN: Legal Dept. 2625 Augustine Drive Suite 601 Santa Clara, CA 95054